1. Acceptance of the Terms
By accessing and using Chanze Casino, you agree to be bound by these Terms & Conditions (the "Agreement"). If you do not agree with any part of these Terms & Conditions, please do not use our platform.
2. Eligibility Requirements
You must be at least 18 years old to access and use Chanze Casino. You must also comply with all applicable laws and regulations in your jurisdiction regarding online gaming.
3. Geographic Restrictions
Chanze Casino is restricted to users from countries where online gaming is permitted by law. We reserve the right to restrict or block access from certain jurisdictions if required by law or regulatory requirements.
4. Account Registration Rules
To create an account, you must provide accurate and complete information. You may only hold one account with us, regardless of your personal circumstances. If we suspect multiple accounts are held in your name, we reserve the right to suspend or close any such accounts.
5. Identity Verification and KYC
We require identification verification (IDV) for all users. We use Know Your Customer (KYC) policies to ensure that our customers comply with regulatory requirements.
6. Account Accuracy Obligations
You must keep your account information up-to-date and accurate at all times.
7. Account Security Responsibilities
You are responsible for maintaining the confidentiality of your login credentials and password. You agree not to share these details with any third party, except as required by law or regulation.
8. Restricted Behaviour and Prohibited Activities
We reserve the right to restrict or block access if we believe you have engaged in prohibited activities, including but not limited to:
9. Bonus and Promotion Rules
All bonuses and promotions are subject to specific terms and conditions, which will be communicated separately.
10. Wagering and Gameplay Conditions
You must wager your funds in accordance with the rules set out on our platform. You agree not to make any claim against Chanze Casino for alleged irregularities or disputes arising from gameplay.
11. Bonus Abuse Prevention
We reserve the right to void any bonus where we believe that a user has engaged in abuse, including but not limited to:
12. Deposits and Withdrawals (if applicable)
Deposits can be made via various payment methods listed on our platform. All withdrawals will be processed as soon as possible after verification of your identity.
13. Verification before Withdrawals
We require identification verification for all users who wish to withdraw funds from their account. We use KYC policies to ensure that our customers comply with regulatory requirements.
14. Processing and Review Procedures
All requests, including deposits and withdrawals, will be processed in accordance with the terms set out on our platform. All processing times are subject to review procedures.
15. Responsible Gambling Expectations
We encourage all users to gamble responsibly. If you feel that your gaming habits may be becoming problematic, please seek help from a reputable support service.
16. Self-Exclusion and Account Restrictions
You can self-exclude yourself from Chanze Casino for up to 6 months at any one time by contacting our customer services team in writing or via email. We reserve the right to suspend or close your account if required by law or regulatory requirements.
17. Game Fairness and RNG Systems
We ensure that all games are fair, and the outcomes of these games depend on chance and probability alone. Our Random Number Generators (RNG) are regularly audited and certified to be secure and reliable.
18. Technical Interruptions or Voided Gameplay
In the event of a technical interruption, we reserve the right to void any gameplay that has occurred during such an incident.
19. Suspension or Closure of Accounts
We reserve the right to suspend or close your account at our discretion without prior notice if required by law or regulatory requirements.
20. Intellectual Property and Platform Ownership
All content on Chanze Casino is owned and copyrighted by its respective owners, including but not limited to, video games and multimedia features. You agree that you will only use this intellectual property for personal non-commercial purposes.
21. Limitation of Liability
To the extent permitted by law, we disclaim any responsibility for loss or damage suffered in relation to your access to Chanze Casino, its content, products, or services. Under no circumstances shall our liability exceed the sum deposited into your account.
22. Modification of Terms
We reserve the right to modify these terms and conditions at any time without prior notice. You agree that your continued use of Chanze Casino constitutes acceptance of such modifications.
23. Contact or Support Guidance
For questions, comments, or complaints, please contact our customer services team via email. We aim to respond within 24 hours during office hours.
This agreement is governed by and construed in accordance with the laws of Chanze Casino's jurisdiction. Any disputes arising from this Agreement will be resolved exclusively through binding arbitration under the rules of the governing body of that jurisdiction, unless otherwise required by law or regulation.
Please note that these Terms & Conditions are not exhaustive and may change over time. It is your responsibility to review them regularly for updates and changes.
We use cookies on our website. Cookies help us personalize content and make it easier for you to navigate the site. Our Privacy Policy explains how we handle personal information and how we comply with data protection regulations.
By using Chanze Casino, you agree that these Terms & Conditions form a binding agreement between yourself and Chanze Casino.
